参考記事

ウェブサイトの仕組み

3つの製品グループ、共通残高、そして新規顧客の一般的な手順です。

表示通貨と語言語を変更する

自分の通貨で価格を表示し、好きな言語でウェブサイトを閲覧できます。

アカウントの登録とセキュリティ

メールでアカウントを作成し、OTPを確認し、二要素認証を有効にします。

How to Deposit Funds

Deposit using the correct currency you are viewing, and know what to prepare before making a transfer.

How to Withdraw Money

Withdrawal process, processing time, and required conditions for actual transactions.

アカウントの購入方法

適切な商品を見つけ、数量割引を理解し、購入後に注文を追跡します。

外貨残高の購入方法

VNExchange で掲載レートに従って外貨を購入します。

外貨残高の売却方法

VNExchange に売却するか、P2P 広告を通じてパートナーに売却します。

How to order a service

What is the difference between fixed-price services and services that require consultation.

Dispute and Resolution Process

When you can open a dispute, what to prepare, and how the outcome is decided.

How to Contact Support

Two ways to submit a request, information you should prepare, and other contact channels.

How to join the community

Posting, commenting and the rules you need to know.

How to donate to a charity project

Browse active projects, read before you give, and see where the money comes from.

Register as a professional trader

For high-volume traders, or anyone buying large amounts on a regular basis.

Register as a partner

Buy balance directly from sellers at a better rate — and the insurance wallet requirement.

Careers

See what VNExchange is hiring for and how to send your application.